VÀNG NEW YORK TERMS & PRIVACY POLICY

VÀNG NEW YORK – TERMS OF SERVICE & PRIVACY POLICY
Effective Date: June 30, 2025

This website is operated by VANG NEW YORK LLC (“Vàng,” “we,” “us,” or “our”). By visiting vangnewyork.com or purchasing from us, you agree to the following Terms of Service and Privacy Policy. Please read this agreement carefully before using our Site.

1. ELIGIBILITY & CONSENT

By accessing our Site, you confirm you are at least the age of majority in your jurisdiction, or have permission from a parent or guardian. You may not use our services for unlawful or unauthorized purposes.

2. STORE TERMS

You agree not to reproduce, duplicate, resell, or exploit any portion of the Site or Service without express written permission. We reserve the right to refuse service or cancel orders at any time for any reason.

3. PERSONAL INFORMATION WE COLLECT

When you visit or purchase from our Site, we may collect:

Name, email, phone number, billing and shipping address
Payment details (processed securely via Shopify)
Social profiles (if shared), user-generated content
Device and browser information
Usage data (page views, visit duration, etc.)
Inferred data (e.g., behavior/preferences)

We may also collect protected classification info (as defined by law), but only when voluntarily provided.

4. HOW WE USE YOUR INFORMATION

We use your information to:

Fulfill orders and customer support
Send transactional or promotional communications (only with consent)
Improve our website, products, and marketing
Personalize ads and site content
Comply with legal obligations

You may withdraw consent at any time.

5. SHARING YOUR DATA

We share personal data with trusted service providers like:

Shopify (our e-commerce platform)
Payment processors (e.g., Shopify Payments, PayPal)
Email marketing and analytics tools
Logistics and fulfillment partners

We do not sell your personal information.

6. COOKIES & TRACKING

Cookies help us understand user behavior, store preferences, and personalize content. You may opt out of cookies or ad tracking via your browser settings. We do not use Retention.com or any related tracking services.

7. DATA SECURITY

We follow best practices including SSL encryption and secure storage through Shopify. While we work to safeguard your data, no method of transmission is 100% secure.

8. INTERNATIONAL DATA TRANSFER

Your data may be processed or stored in the U.S. or other countries where we or our partners operate. Transfers outside the EEA will follow legal safeguards, including Standard Contractual Clauses where applicable.

9. YOUR RIGHTS

You may:

Request access to your data
Correct or delete personal information
Withdraw marketing consent
Request data portability (CSV/JSON)
Restrict or object to processing in some cases

To exercise these rights, email jen@vangnewyork.com. We may require verification of your identity.

10. CALIFORNIA PRIVACY (CCPA)

California residents have the right to:

Know what personal information we’ve collected
Request deletion (subject to legal exceptions)
Receive a portable copy of your data
Be free from discrimination for exercising privacy rights

We do not sell personal data. Submit requests to jen@vangnewyork.com.

11. CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under 16. If you are a parent or guardian and believe your child has provided information, please contact us.

12. MODIFICATIONS TO THE SITE OR TERMS

We may modify products, pricing, or site functionality at any time. We may also update this policy and our Terms of Service. Continued use of the Site after changes constitutes your acceptance.

13. BUSINESS TRANSITIONS

In the event of a sale, merger, or acquisition, your data may be transferred to new ownership, subject to this Policy.

14. LIMITS OF THIS POLICY

We may link to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their terms before engaging.

15. ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on vangnewyork.com or related materials may contain typographical errors, inaccuracies, or omissions—this may include product descriptions, pricing, promotions, shipping fees, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to update or cancel orders if any information on the site or related communications is found to be inaccurate, at any time and without prior notice (including after an order has been placed).

We are under no obligation to update, amend, or clarify information unless required by law. Any dated updates or timestamps on the site should not be interpreted as confirmation that all information has been modified or is current.

16. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

To the fullest extent permitted by law, all services, content, and products provided on this site are provided “as is” and “as available” without any warranties of any kind, either express or implied. This includes but is not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

VANG NEW YORK LLC shall not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of this site, the purchase or use of our products, or any breach of these terms. This includes, but is not limited to, lost profits, lost revenue, loss of data, or replacement costs.

You expressly agree that your use of the site and our services is at your sole risk.

17. GOVERNING LAW

These Terms and any disputes related to them shall be governed and interpreted in accordance with the laws of the State of New York, without regard to conflict of law principles. Any claims shall be exclusively brought in the state or federal courts located in New York County, New York.

18. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless VANG NEW YORK LLC, its directors, officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any law or third-party rights.

19. CONTACT US

For questions, complaints, or data-related requests, reach out:
📧 jen@vangnewyork.com